Shipping & Delivery:
Orders are processed within 24 hours and delivered across Pakistan within an estimated 2 to 5 working days. While we strive for timely delivery, unforeseen circumstances may cause delays. Orders will be delivered to the address provided at checkout.
Returns & Exchanges:
We prioritize quality, but if you receive a damaged or defective product, email info@honeyimhomecandles.com with details and supporting images/videos. After assessment, we will dispatch a replacement to your provided address.
Damaged/Faulty Products: No shipping charges apply to replacements.
Exchanges for Other Reasons: The product must be unused, and shipping charges apply for both return and new delivery.
Refund Policy:
We do not offer refunds. However, if an advance payment has been made and we are unable to deliver, a full refund will be processed.